What should a nonconformity report always include?

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A nonconformity report is a critical document that identifies instances where an audit has revealed a deviation from established criteria, standards, or regulations. In this context, including the audit criteria within the report is essential as it establishes the benchmark against which the audit findings are evaluated.

The audit criteria provide the foundation for understanding what standards or processes the organization is expected to follow. By detailing these criteria, the report allows for a clear understanding of the specific policies, procedures, or legal requirements that were not adhered to, enabling the organization to identify the reasons behind the nonconformity effectively.

This clarity is crucial for driving corrective actions and ensuring compliance with international standards like ISO/IEC 27001, which focuses on achieving and maintaining an information security management system. Therefore, including the audit criteria in a nonconformity report ensures that all stakeholders understand the context of the nonconformity and can work towards addressing it appropriately.

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