If the audit report indicates a major nonconformity, what is the next step?

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When an audit report identifies a major nonconformity, the next appropriate step is to conduct an audit follow-up. This process is crucial for ensuring that the organization takes necessary corrective actions to address the identified issues effectively. Major nonconformities often indicate significant gaps in compliance with the ISO/IEC 27001 standards, which could potentially impact the information security management system (ISMS).

The follow-up audit is designed to evaluate whether the corrective measures implemented by the auditee are adequate and whether these measures have been effective in resolving the nonconformity. This follow-up is essential not only for compliance but also for maintaining trust with stakeholders, including customers and regulatory bodies, as it demonstrates the organization's commitment to continuous improvement and effective risk management.

In contrast to other options, the follow-up is not merely punitive; instead, it serves as a constructive process to facilitate improvement and ensure that the standards required for certification are ultimately met. This approach fosters a culture of accountability and emphasizes the organization's responsibility to rectify deficiencies. Hence, the audit follow-up is a critical step in the overall audit process post-identification of major nonconformities.

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